Because of strict laws which prohibit the return of medications due to possible cross-contamination, we usually cannot issue refunds on returned orders or accept the return of the medications sent back by our customers. Once a medication has left our possession, it is difficult for us to assure the integrity is the same if it is returned. It is also illegal to redistribute medications which have already been sold. Despite this, there are some rare circumstances where we will replace the items lost or damaged in the delivery process.
If products are lost or damaged for reasons which are beyond any of our customers control, we will replace or refund the lost or damaged items from the order. In the event of a parcel being tampered with or broken resulting in damaged or products missing from the package, customers should take clear photographs of the package clearly showing the tracking ID and the damages incurred. This should be sent by email to our customer services team within 7 days of the arrival of the package for us to check the record of the delivery.
Once the email containing the attached photographs is received, your claim will be forwarded to our dispatch manager who will review it. If the claim is valid, we will replace the medications which were lost or damaged during transit by posting them out to you free of charge. If the case truly warrants a refund, a full refund would be sent via the method that the payment was initially made. However, most of the time we will send out medications to replace those that were lost or damaged, depending on each individual case.
If any replacement medications are sent out to settle a claim, medications which are being replaced should be disposed of safely and not returned to us. By definition, medications would be chemical or medical waste and should be disposed of properly. Many people choose to dispose of medications which are out of date or no longer needed by flushing them down the toilet. This can have a negative impact on the environment and the wildlife which inhabit your local areas. It can also end up in the water supply, which can have very bad health impacts on citizens.
Most of the time, the proper procedure would be to go to the local community pharmacy or chemist and hand the medication over for them to dispose of. This is the way it should be done in the Netherlands and many other countries, however, this can vary between each country. To be safe, the best practice would be to research your local laws surrounding the proper disposal of medications. Usually, they will be incinerated or recycled in environmentally friendly ways.
By disposing of medications properly, you can preserve your local area and the wildlife which is found in it. For more information about our policies, please visit our home page found at www.koopkamagra.com and browse through our site map.